Enabling Cue/Review on a Creative MP3 player
The Cue/ Review feature allows you to listen or preview part of a song while you fast forward within a song. The Cue/Review option is present in some models of Creative MuVo players, or ZEN Nano Plus players, and it is disabled by default.

Updating the Firmware of a Creative ZEN Nano, ZEN Nano Plus or MuVo Players
If you receive a message "Media State is not initialized ..." while updating firmware for a MuVo or ZEN Nano Plus player, it will be necessary to install the Player Recovery Device driver and then update the firmware.

Creative MP3 player not detected
If you can not find your player listed in Windows Device Manager, Windows Media Player, Creative MediaSource, or Creative Media Explorer or if you receive a message about "Player Not Detected", or "Player is Busy" please verify the following procedures.

Player freezes or hangs at the Creative or ZEN logo
You can reset your player if it stops responding or freezes during playback...

How to configure a Creative ZEN Micro for PlaysForSure support
The ZEN Micro player can be configured as a Microsoft PlaysForSure device. Microsoft PlaysForSure makes it easy to find a variety of digital media stores and subscription services that will be compatible with your player and ensure trouble-free playback of your audio content.

My Easy Start CD does not work with my Creative ZEN Micro 6GB Player
The ZEN Micro player can be configured as a Microsoft PlaysForSure device. Microsoft PlaysForSure makes it easy to find a variety of digital media stores and subscription services that will be compatible with your player and ensure trouble-free playback of your audio content.

Creative MediaSource doesn't work after upgrading to Playforsure firmware
The earlier version of Creative MediaSource do not support the PlaysForSure nor MTP feature, and it gives 'Player not connected'error.

Error: "No license to play this track" or "License storage is not working
If you receive an error "No license to play this track", when playing music downloaded from 3rd party online music stores, for example Napster to Go, it is possible that licenses for particular music files could be corrupted.

Battery drains when my Creative ZEN Micro is not in use
The ZEN Micro enters into Sleep (or Standby) mode upon power off or after idle shutdown. During this Sleep mode, there is a minimal amount of power consumption.

Outlook Synchronization Error "One or more items in the folder you synchronized do not match"
If you receive an error "One or more items in the folder you synchronized do not match", when trying to synchronize a ZEN Micro with Microsoft Outloook, it is possible that Microsoft Outlook may have conflicting edits. It is recommended that you locate and resolve these conflicts first, and then synchronize again.

Synchronize Outlook data with Creative Media Explorer (Sync Manager)
You can synchronize Microsoft Outlook data to these MP3 players with Creative Sync Manager which is part of Creative Media Explorer and Creative MediaSource Organizer.